Help for our Chrome tools
Common questions for W24 Site Check-up, W24 SEO Inspector and W24 Design Grabber. For W24 LinkLoom, see W24 LinkLoom support.
W24 Site Check-up
The button is greyed out
Site Check-up only runs on normal web pages (http or https). Chrome blocks extensions on chrome:// pages, the Chrome Web Store and some built-in pages.
Speed scores change every time
Speed is measured from your own visit, so network, device and caching all affect it. Reload the page once, then run the check again.
The PDF has the wrong name or phone
Open Report settings on any report, update the details and click Save settings. Then save the PDF again.
A link is listed as broken but works
Some servers reject quick automated requests. Open the link yourself; if it works, you can ignore that finding.
W24 SEO Inspector
It says it cannot read the page
Chrome blocks extensions on chrome:// pages, the Chrome Web Store and PDF viewers. Try a normal web page.
Schema shows "Not checked"
That schema type has no built-in rules yet. Use the Rich Results Test link on the Schema tab to check it with Google.
The social preview has no image
The page has no og:image tag, or the image URL is blocked. Add a 1200×630 og:image.
W24 Design Grabber
Colours look slightly off
Design Grabber shows computed values, which can include overlays and gradients flattened by the browser. Check against the brand guidelines.
No CSS variables are listed
Stylesheets served from other domains can't be read by extensions. Values are still grabbed from the page itself.
The logo is missing
Logos drawn as CSS backgrounds or inside canvas can't be detected. Right-click the logo on the site to save it.
Contact us
Email hi@websitein24hours.in.net or call/WhatsApp 9884 764 764 (Mon–Sat). For a bug, include the tool, the page you were on and your Chrome version.